Two Years Post Graduate Programme in Airlines, Hospitality & Tourism Management (PGPAHTM)

Term I

♦ Introduction to Travel & Tourism Industry –You will learn about the start and growth of the tourism industry in India. And the types of tourism in India.

♦ Aircrafts & Airports – You are taught about various aircrafts ( Boeing &Airbus) & airports (parallel & cross) and their types and functions.

♦ Indian Geography – Detailed study on all the states and Union territories of India.

Term II

♦ World Geography – You will learn about all the continents & countries of the world.

♦ Tourism Product & Services – You will learn about tourism products & services like FIT, GIT & MICE in depth.

♦ Tour Itinerary & Pricing – You will end to end process of planning a tour.

♦ Airport Operation – Here you will learn about all the airport departments, such as Good shipment, cargo& luggage shipment, Backoffice, etc.

Term III

♦ Tourism Marketing – One will learn how to promote tour packages & services.

♦ Destination Management – the management of all aspects of a destination that contribute to a visitor’s experience, including the perspectives, needs and expectations of visitors.

♦ Airport Passenger Handling – providing services to passengers from check-in point to aircraft side as per the carrier’s procedures and instructions.

Term IV

♦ Front Office Management– managing the parts of a company such as the sales staff and customer service staff that come into contact with customers.

♦ Tourism Product & Services – You will learn about tourism products & services like FIT, GIT & MICE in depth.

♦ Resort Management – A program that prepares individuals to plan, manage, and market comprehensive vacation facilities and services and related products.

♦ Customer Relationship Management – In this part, you will essentially learn all about attracting and retaining customers to your business.