CTA Certified Programme
ABOUT THE COURSE
Post Graduate in Tour Operations is a program conducted by highly qualified professionals from the tourism industry who have a rich hands-on experience in the field of tourism and are well aware of the current trends of the industry. Students will learn Tourism Operations, Industry Terms, Roles of Professionals, International Destinations, Reservations, and Communication Skills etc.
♦ Introduction to Travel & Tourism Industry – You will learn about the start and growth of the tourism industry in India. And the types of tourism in India.
♦ Indian Geography – Detailed study on all the states and Union territories of India.
♦ Airport Operation – Here you will learn about all the airport departments, such as Good shipment, cargo& luggage shipment, Backoffice, etc.
♦ World Geography – You will learn about all the continents & countries of the world.
♦ Tour Itinerary & Pricing – You will end to end process of planning a tour.
♦ Travel Documentations – You will get in-depth knowledge about Passports, Visa travel insurance, and all the important travel documents.
♦ Travel Agency Management – Manage end to end travel plans efficiently and cost-effectively – airlines, trains, transport, and hotels.
♦ Dimensions of International Tourism – You will learn about the various parameters of time zone, currency, restrictions, visa, Country’s food & culture.
♦ Destination Marketing – marketing approach in the travel industry that involves promoting a specific location and its benefits instead of the product or service that a company offers.
♦ MICE – MICE tourism is typically a tourism provision that is planned and designed for large groups of people for particular purposes. You will learn how to plan and execute the same.
♦ Understanding Global Tourism Market – You will learn about the top global destination in the world.
♦ Customer Relationship Management – In this part, you will essentially learn all about attracting and retaining customers to your business.
♦ Tour Execution – handling bookings, invoicing, and issuing of tickets. predicting profits or number of bookings. working with travel consultants from different travel agencies to put holiday packages together. combining travel, accommodation, and services such as sightseeing arrangements to create holiday packages.