General Education

  • Principles Of Management
  • Managerial Economics
  • Business Communication Skills & Language Lab
  • E Learning / Self Study

Vocational Component

  • Foundation of Tourism Business
  • Introduction to Hospitality Management
  • Experiential Learning ( Project / workshop / field visit )


General Education

  • Management Accounting
  • Principles of Marketing
  • Computer Applications in Business
  • E Learning / Self Study

Vocational Component

  • Tourism Products & Resources
  • Foundation Course in Front Office Operations
  • Experiential Learning ( Project / workshop / field
  • Internship
  • Project


  • Services Marketing
  • Business Statistics
  • Corporate Grooming and Communication Skills
  • Travel Agency and Tour Business Operations
  • Meeting , Incentives , Conventions , Exhibitions Management


  • Customer Relationship Management
  • Research Methodology
  • Brand Management
  • Introduction to Hospitality Management
  • Team Leader in travel


  • Strategic Management
  • Human Resource Management
  • Leadership and Change Management
  • Tour Manager
  • Tourism Administration in India


  • Business Ethics
  • Entrepreneurship
  • Sales and Negotiation Skills
  • Emerging Trends in Tourism
  • Hospitality Management
  • E – Learning
  • Experiential Learning
  • Internship

♦ Language Study – English

♦ National Tourism Policy 2002 – Guidelines set up by Gov of India


♦ Entrepreneur Management – It concentrates on initial strategy, location, financing, staffing, daily activities, controls and taxes

♦ Tour operations Management – You will learn how to Develop Tour Packages, Modify Tour Packages,Make Travel Arrangements,Provide Tourist Assistance,Manage Tour Budgets & Coordinate Tour Leaders


♦ Tourism Marketing and Management – You will learn a marketing strategy that uses specific marketing plans and techniques to promote touristic products and services such as destinations, hotels, transport services, etc.

♦ Customer Relationship Management – In this part, you will essentially learn all about attracting and retaining customers to your business.

♦ Business Communications – Get simple tips and advice on writing for businesses, and learn how to make your communications concise, easy to read, and engaging.


♦ E –commerce & legislation – to maintain safety in all respect in the working environment.


♦ Managerial Accounting – you will learn about the cash flow of a business, about Income & expenditure.

♦ Event Management – You will learn about decor, Venues & different types of permissions required for an event.

♦ Hospitality – Topics covered within this type of program may range from learning how to properly interact with potential customers and employees to understanding how to competitively grow a hospitality business.

♦ Image building & self awareness – this course will provide learners with the knowledge and skills to self-reflect, understand emotional intelligence and the various learning styles.


♦ Internship & Report

Semester I

♦ Management Process and Perspectives – Identity requirements & skill sets.

You will learn how to follow & create a process, the step-wise flow of activities.

♦ Managerial Economics– You will learn about Micro & Macroeconomics. You also learn about income & expenditure.

♦ Management Accounting – You will learn about the cash flow of a business.

♦ Organizational Behaviour – Identification of the prospects. You will also learn about the various activities performed by the employees.

♦ Computer-Aided Management – You learn how to use computer-based software.

♦ Quantitative Techniques – You learn how to do surveys & analyses of the travel industry.

♦ Business Communication – Get simple tips and advice on writing for businesses, and learn how to make your communications concise, easy to read, and engaging.

Semester II

♦ Economic Environment of Business – Market & audience evaluation for the growth of the business.

♦ Business Laws – following guidelines given by the authorities.

♦ Human Resource Management – You will learn everything about employee & business growth.

♦ Marketing Management – Complete communication of marketing, budget, Target audience & reaching to the audience.

♦ Production and Operations Management – the process which transforms the inputs/resources of an organization into final goods (or services) through a set of defined, controlled and repeatable policies.

♦ Business Ethics – You will learn about the implementation of policies and procedures regarding topics such as fraud, bribery, discrimination, and corporate governance

 Financial Management – Deals with planning, future plans & risk analyzing

♦ Research Methodology – Is to know when & where to launch the product & service.

♦ Study Tour

Semester III

♦ Travel Agency & Tour Operations – In this module, students will learn about managing the Travel Agency, day to day operations handling of the agency.

♦ Tourism Product & Services‐ I – Students will learn about the Tourism products of India. For example the destinations like hills stations, beaches, wildlife sanctuaries, etc.

♦ Front Office Operations – Reservations & Registrations – In this module, the process of Hotel Front office operation is taught, including reservation of rooms, billing, etc.

♦ Customer Care & Interpersonal Skills – How to handle different customers, handle customer queries and grievances, and develop skills to manage customers in the service industry.

♦ Tourism Product & Services‐ II – In this advanced module, students will learn about Packaging different tours GIT, FIT, etc. Pricing the tour packages etc.

 Automation in Tourism, Hospitality & Airlines – This module will help students to use technology in Tourism, Hospitality, and Airline companies. Use of different computerised software for managing the industry operations smoothly.

♦ Airlines Management – Airline Management modules help to understand the Airline industry, Airport, and Airport operations.

♦ Total Quality Management – This module helps to understand how the quality of the industry product and services has to be maintained. And deliver quality products and services to satisfy the customer demands.

Semester IV

♦ Management Control Systems – Students will learn about operations and control of all departments in an organization.

 Logistics and Supply Chain Management – This module focuses on the movement and storage of items in the supply chain.

♦ Management Information Systems – Teaches how to use the information for decision making.

 Strategic Management – Students will learn the process of setting goals, procedures, and objectives for the organization to be more.

 Corporate Governance – Students learn about the laws and rules by which companies are directed and controlled by the government.

♦ Project Management – Students study the process of leading the work of a team to achieve all project goals within the given constraints.

 Entrepreneurship Development – Students learn about introducing some new ideas into the market.

♦ Master’s Thesis

♦ Study Tour

Term I

♦ Introduction to Travel & Tourism Industry –You will learn about the start and growth of the tourism industry in India. And the types of tourism in India.

♦ Aircrafts & Airports – You are taught about various aircrafts ( Boeing &Airbus) & airports (parallel & cross) and their types and functions.

♦ Indian Geography – Detailed study on all the states and Union territories of India.

Term II

♦ World Geography – You will learn about all the continents & countries of the world.

♦ Tourism Product & Services – You will learn about tourism products & services like FIT, GIT & MICE in depth.

♦ Tour Itinerary & Pricing – You will end to end process of planning a tour.

♦ Airport Operation – Here you will learn about all the airport departments, such as Good shipment, cargo& luggage shipment, Backoffice, etc.

Term III

♦ Tourism Marketing – One will learn how to promote tour packages & services.

♦ Destination Management – the management of all aspects of a destination that contribute to a visitor’s experience, including the perspectives, needs and expectations of visitors.

♦ Airport Passenger Handling – providing services to passengers from check-in point to aircraft side as per the carrier’s procedures and instructions.

Term IV

♦ Front Office Management– managing the parts of a company such as the sales staff and customer service staff that come into contact with customers.

 Tourism Product & Services – You will learn about tourism products & services like FIT, GIT & MICE in depth.

 Resort Management – A program that prepares individuals to plan, manage, and market comprehensive vacation facilities and services and related products.

♦ Customer Relationship Management – In this part, you will essentially learn all about attracting and retaining customers to your business.

Term I

♦ Tourism History – the start and growth of tourism industry in India

♦ Tourism Industry – types of tourism in India

♦ India Geography – Detailed study on all the states and Union territories of India.

♦ Tourism Product & Services – You will learn about tourism products & services like FIT, GIT & MICE in depth.

Term II

♦ Tourism Marketing – One will learn how to promote tour packages & services.

♦ Travel Business Accounting – managing income & expense of a tour company.

♦ Tourism Transportation System – detailed study on GDS ( Global distribution system).

♦ Customer Service Skills – grow complete knowledge of handling customer needs.

Term I

 Introduction to Airlines  This course will take you on a tour of airports and their services and discuss how the industry adopts governmental and regulatory standardized practices.

♦ Aircrafts & Airports – You are taught about various aircrafts( Boeing &Airbus) & airports (parallel & cross) their types and functions.

♦ Effective Communication Skills – You will learn how to improve the quality and effectiveness of how you communicate with other people.

♦ Airport Operation – Here you will learn about all the airport departments, such as Good shipment, cargo& luggage shipment, Backoffice, etc.

Term II

♦ Crew Member Communication – You will learn how to deliver timely and accurate information to your colleagues as well as present clear, factual information to the passengers when necessary.

♦ Passenger Handling –You will learn how to handle different types of guests such as VIP, VVIP, Delegates, Business class guests.

♦ Safety & Emergency Procedures – You will learn the skills and knowledge of cabin safety and emergency procedures (SEP) in normal and emergency situations.

♦ Time Management – will teach you how to be more productive and accomplish your crucial tasks.

Why Choose Us

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Recent Placements

Academy Activities

World Tourism Day
Industry Guest Visit
Study Tour
Project By Students
Events & Exhibitions
Cultural Events

Student Testimonials

Prajakta Shelar Travel and Tourism Student,

Hi, I am Prajakta Shelar student of CTA. Joining CTA on 30th April and on 20th May, I got an internship at Transtore. I bagged this job because I was a student of CTA. I learned many things such as being enthusiastic, being active…! I learned how to take responsibility .. I literally started taking my passion of traveling across the world very seriously….!

Girish Jadhav Travel and Tourism Student,

Hi, I am girish jadhav student of CTA. I have done a Master Diploma in Travel & Tourism. I thought of doing the course in tourism, so i have done RND on google where I found Columbus Academy was the well known and good for tourism course. So I visited and found the staff was good and very respective and gave me good guidance about master diploma in travel & Tourism.


The best part of joining the academy was getting an “Actual Job” within 10 days of joining as a travel desk executive in “SOTC”. Thanks for giving a big boost for my career run in this great growing industry


CTA Academy gave us a platform to learn, make new friends and understand the concept of travel & tourism. Our trainer has a great technique’s to explain topics. She makes us feel comfortable in class.


I was looking for an exciting and thrilling diploma course in Aviation & Tourism. I got to know about CTA Academy. I decided to join the institute after taking an inquiry and was very satisfied with the inquiry. The faculties were really good. We were updated with every new update. The faculty were always there to solve our queries. We were taken a regular test on each module.


Hi, I am Ayesha Hussain from Nagpur, I joined CTA on 30th April 2016 & got selected in a famous DMC in Pune called Transtore Travel Management on 11th May. Thus, CTA Students get placed on an immediate basis, due to strong content & proven track record of learning of IATA at CTA.

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