1 | Introduction to the aviation industry |
2 | The cabin crew as a profession |
3 | Cabin crew lifestyle |
4 | Introduction to aircraft and aviation familiarization |
5 | Crew member coordination and communication |
6 | Customer service |
7 | Managing passenger interactions |
8 | Safety and emergency procedures |
9 | Medical emergencies and medical training |
10 | Introduction to dangerous goods and hazardous materials |
11 | Aviation security |
12 | Service procedures |